Service when you need it most
Had an accident?
Call now for help
A leading accident management provider that can help you from the second you have an accident, through to completion. At no cost to you*, open 24 hours a day, every day.
- Wait Time : Less than 1 minute
Open 24 hours a day
Average time for arrival
Provided at no cost to you
Recovery
Your, and your families safety, comes first
Repairs and a hire car can be offered and arranged, but our first concern is getting you and your passengers safe
Whether it's a motorcycle or van, in Penzance or Prestwick we can be there
We're on scene in 48 minutes, on average. Ensuring you and your passengers safety
Give us a call and we’ll get to you quicker than most ‘standard’ breakdown services. On average, less than 50 minutes
Glen Hughes
Recovery Contractor (South East)
Recovery. Repair. Hire.
Our 24/7 call centre provides professional, knowledgeable and reliable service from your first call
Recovery
Your vehicle recovered from the roadside free of charge. We can help get you safe too.
Replacement Vehicle
Within 24 hours, or less, a like-for-like vehicle will be delivered direct to your door.
Repairs
Repair of your vehicle through our authorised repair network using approved parts.
Management
We’ll manage the whole claims process from start to finish, with no excess to pay.
Injury
Been injured? We connect you with a solicitor, from our panel, to arrange compensation.
No Cost
The service is of no cost to you and, if it’s a non-fault accident, there is no excess to pay.
Don’t just take our word for it. Here’s what people are saying about us and our service.
“Cannot fault the service. I broke down on the M62 late at night following a scary accident. Everything was sorted out for me with care and consideration”
- Emily T
“The breakdown, car hire and repair were all sorted out in 24 hours. Didn’t have to pay a penny and no hassles. No excess to pay either”
- Grant J
Arrived 30 minutes after i called them and took me and the children to a place of safety. Would 100% recommend”
- Nicola W
We can help answer any questions you have, but here are a few our most frequently asked questions and their answers
Most big insurers use accident management companies to deal with claims. They act in the insurers best interests, trying to keep costs low. We care about you and what's best for you, regardless.
No, if it's a non-fault. We make sure your no claims bonus is not affected. If you use your own insurer, even when the accident is not your fault, this can negatively impact your policy and increase your premium.
We usually hear this when the other party’s insurer believes the accident was their driver’s fault. This is not in your best interests. Ensure you have control over your claim and get the service you deserve.
As soon as you're involved in an accident give us a call. Whether you believe it's your fault or not - we can help establish liability and provide the services you need or require.
Been in an accident?
* Services are provided at no cost. Your primary insurers claims excess may apply, and be payable by you, if the claim is (1) considered a fault accident (2) the third-party is unknown or cannot be traced or (3) the third-party is uninsured. You are referred to Emergency Assist Limited who will assess your claim and provide services to you. We may receive a commission for the referral.